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About Your Order

1) Select the size and color of the product you wish to purchase and add it to your cart.
2) After confirming the contents of your cart, proceed to checkout by clicking the "Proceed to Checkout" button.
3) Enter the required information to confirm your order.

About Payment

You can choose from the following payment methods:
・Bank Transfer
・Cash on Delivery
・Credit Card
・Convenience Store Payment (Coming Soon)

About Delivery

Deliveries will be made by Yamato Transport.
(Products marked as "free shipping" will be delivered by standard mail.)
Shipping is free for purchases of ¥5,500 (tax included) or more. For purchases less than ¥5,500 (tax included), a flat rate of ¥330 (tax included) will be charged nationwide.
Please note that shipping operations are closed on weekends and national holidays.

Additional Charges Beyond Product Price

・Payment fees (Cash on Delivery fee, bank/convenience store transfer fees)
If you choose cash on delivery, an additional cash on delivery fee of ¥330 (tax included) or more will apply.
For bank transfers, the transfer fee will be borne by the customer.

About Gift Wrapping

Currently under preparation.

About Receipts

Customers who wish to receive a receipt, please write [Receipt requested] in the comments section during the order process.
Additionally, please include any specific instructions regarding the contents of the receipt.

About Returns and Exchanges

Exchanges are only accepted for products with initial defects or products that differ from your order.
In such cases, the customer must notify us by our designated method within one week of product arrival, and we will exchange it for a non-defective ordered product.
If the item is out of stock, we will process a return and refund.

・Exchanges for initial defective products
Please contact us by email within one week of product arrival.
We will inform you of the return procedure.
We cannot accept returns without prior notification.
We will bear the full shipping cost.

・Conditions for initial defective products
As a general rule, initial defective products must be unused.

・Returns due to customer's convenience
Returns are only accepted if the product is unused.
For returns due to customer's convenience, the customer will be responsible for the shipping costs from us and the return shipping costs.
Please contact us by email within one week of product arrival.
We will inform you of the return procedure.
Please note that we cannot accept returns without prior notification.

FREDRIK ONLINE STORE

RED Co., Ltd.

860-0842

2F, 6-1 Minamisenbabatamachi, Chuo-ku, Kumamoto City

096-273-7216